The Caribbean Association of Administrative Professionals (CAAP) is celebrating twenty-five years of elevating the standard of the administrative profession in the region. CAAP – an umbrella organization for associations of office professionals in the Caribbean – will convene its 25th Council Meeting in Basseterre, St Kitts during the period July 10th -13th 2013. On the schedule of activities is a one-day professional development workshop to be held on Thursday 11th July 2013 from 8:00am to 4:00pm at the Ocean Terrace Inn.
“Building Effective International Relations in a Multi-Cultural Environment” is the theme of the workshop which will provide a compact, comprehensive training package that will benefit every administrative professional. The material will include the following topic areas:
Cultural Differences and Faux Pax
The right way to organize ceremonies, conferences, meetings etc
Correct forms of address
Orders of precedence
Flag code etiquette
Recognition of honoured guests
Appearance and self-presentation
Entertaining, menu and table cards etc….
The workshop will be ably facilitated by Mrs Jennifer Hinkson, who is Assistant Registrar/Protocol Officer at the University of the West Indies, Cave Hill Campus, Barbados, and will bring to bear her wealth of experience on the subject areas. The target audience for this exercise includes executive officers, administrative assistants, office managers, executive secretaries and all administrative professionals.
We encourage all administrative professionals and any other interested persons to attend this important workshop which will contribute positively to professional development and provide a critical component to the body of knowledge necessary for building and maintaining effective relations. For further information or to register, please call Lois Harris at 465-8109 or Debbie Audain at 465-5654.