Removing Mobile Competition Obstacles, Facilitating Consumer Choice
By Bevil Wooding
Liberalisation of the telecommunications market and the introduction of new players to the Caribbean mobile landscape were supposed to usher in a new era of competition and choice for consumers. To some extent it has. We are past the dark days of monopoly providers and the take-it-or-leave-it approach to customer service. Consumers are finally free to choose the provider of their choice. Or are they? Continue reading →
On the 15th August Google snapped up Motorola Mobility, and days later Hewlett-Packard (HP) announced its plans to sell off its tablet and mobile unit. So what’s going and who’s right? Continue reading →
(L-R) Scotiabank Haiti Country Manager, Maxime Charles and Digicel Group Business Development Director, Ken Mason
Digicel and Scotiabank’s TchoTcho Mobile Service wins Consumer Service Innovation Award from Global Telecoms Business magazine
Digicel has won the 2011 Global Telecoms Business Innovation Award for Consumer Service Innovation for its TchoTcho Mobile Money service in Haiti.
This is the second time in three years that Digicel has won the prestigious Global Telecoms Business innovation award – the last time being for its introduction of the world’s first solar powered mobile phone in 2009. Continue reading →
There has been mounting criticisms from persons in St. Kitts recently about the service they receive from the largest telecoms provider LIME. This has led to the Telecoms Minister making a statement. Add your comments to the debate about the quality of service we currently receive from our providers.
Minister Glen Phillip
Minister of Telecommunication, The Hon. Glenn Phillip, says customer complaints led to a recent sit down between him and LIME officials.
Mr. Phillip confirmed the meeting after The Observer observed LIME St. Kitts-Nevis Country Manager David Lake leading a group of officials out of Government Headquarters on Wednesday. Speaking with this newspaper, Phillip said there had indeed been a meeting with LIME officials and their discussions related to recent subscriber concerns about the telecom company’s quality of service. Continue reading →
We are in the height of summer and it is not only the environmental temperature that is rising here in St. Kitts. Election fever has stepped up a pace and raised tempers as well as temperatures. The current slew of court cases brought by the opposition against the government seeks to protect our constitution and has generated interest not only in St.Kitts but in the whole of the English speaking Caribbean that has similar constitutions to ours.Both parties are represented by legal counsel from various Caribbean countries and this has highlighted the inter-relatedness of our common legal system. Perhaps here at least CARICOM is a reality. We continue to follow the progress and will ensure that our readers are informed of the outcome.Continue reading →